Your privacy matters to us. This Privacy Policy explains how jiliif collects, uses, stores, and protects your personal information in full compliance with the Data Privacy Act of 2012 of the Philippines.
How jiliif handles your personal data — the key points you need to know
jiliif collects only the personal information necessary to operate your account, process transactions, verify your identity, and comply with PAGCOR and Philippine legal requirements.
Your data is protected using industry-standard encryption, secure servers, and strict access controls. jiliif does not sell your personal information to third parties for marketing purposes.
Under the Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data held by jiliif, subject to our legal retention obligations.
jiliif uses cookies and similar technologies to improve your experience, remember your preferences, and analyze Platform usage. You can manage cookie preferences through your browser settings.
Your data may be shared with PAGCOR, Philippine law enforcement, and trusted service providers who assist in operating the jiliif Platform — always under strict confidentiality obligations.
For any privacy-related concerns, data access requests, or complaints, contact jiliif's Data Protection Officer at [email protected]. We respond to all privacy requests within 15 business days.
This Privacy Policy applies to all personal data collected by jiliif through the jiliif website, mobile-optimized platform, and any related services. By registering an account or using the jiliif Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
jiliif ("we," "us," or "our") is committed to protecting the privacy and personal data of all users of the jiliif online gaming platform. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal information in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations.
As a PAGCOR-regulated online gaming operator serving Filipino players, jiliif is required to collect and process certain personal data to fulfill our legal and regulatory obligations, operate player accounts, and deliver a safe and compliant gaming experience. We take these responsibilities seriously and are committed to handling your data with transparency, integrity, and care.
This Privacy Policy should be read alongside our Terms & Conditions, which govern your use of the jiliif Platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.
jiliif collects personal data through several channels, including account registration, identity verification, financial transactions, Platform usage, and communications with our support team. The categories of personal data we collect include:
jiliif applies the principle of data minimization — we collect only the personal data that is necessary for the specific purpose for which it is collected. We do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance.
jiliif uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration data, identity data |
| Identity verification (KYC) | KYC documents, registration data |
| Processing deposits and withdrawals | Financial data, identity data |
| Delivering gaming services | Gaming activity data, technical data |
| Fraud prevention and security monitoring | Technical data, financial data, gaming data |
| PAGCOR regulatory compliance and reporting | All categories as required |
| Anti-money laundering (AMLA) compliance | Financial data, identity data, KYC data |
| Responsible gaming monitoring | Gaming activity data, responsible gaming settings |
| Customer support and dispute resolution | Communications data, account data |
| Platform improvement and analytics | Technical data, gaming activity data (anonymized) |
| Promotional communications (with consent) | Registration data, gaming preferences |
jiliif does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or PAGCOR regulation.
Under the Data Privacy Act of 2012, jiliif processes your personal data on the following legal bases:
jiliif does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data only in the following circumstances:
jiliif is required by law to share player data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities upon lawful request or as required by applicable regulations. This includes mandatory reporting of suspicious transactions under the AMLA.
jiliif engages trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC verification providers, cloud hosting providers, and customer support platforms. All service providers are bound by data processing agreements that require them to handle your data securely and only for the purposes specified by jiliif.
Certain game outcomes and session data may be shared with licensed game content providers (e.g., JILI, Evolution, Pragmatic Play) solely for the purpose of delivering and auditing game results. These providers are contractually prohibited from using your data for any other purpose.
jiliif may disclose personal data to Philippine law enforcement agencies where required by a valid court order, subpoena, or other lawful legal process, or where disclosure is necessary to prevent fraud, protect the safety of users, or defend jiliif's legal rights.
In the event of a merger, acquisition, or sale of all or part of jiliif's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity before your data is transferred.
jiliif will never share your personal data with unauthorized third parties or use it for purposes incompatible with those described in this Privacy Policy without your explicit consent, except where required by Philippine law.
jiliif uses cookies and similar tracking technologies to enhance your experience on the Platform, remember your preferences, maintain your session, and analyze how the Platform is used. The types of cookies we use include:
These cookies are strictly necessary for the Platform to function. They enable core features such as account login, session management, and security. Essential cookies cannot be disabled without significantly impairing your ability to use jiliif.
Functional cookies remember your preferences — such as your preferred language, display settings, and responsible gaming tool configurations — so you do not need to re-enter them each time you visit jiliif.
With your consent, jiliif uses analytics cookies to collect aggregated, anonymized data about how players interact with the Platform. This data helps us identify areas for improvement and optimize the user experience. Analytics cookies do not identify you personally.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jiliif Platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
jiliif retains your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, and resolve disputes. Specific retention periods include:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized so that it can no longer be linked to you as an individual.
jiliif implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:
While jiliif takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You play an important role in keeping your account secure — always use a strong, unique password for your jiliif account and enable Two-Factor Authentication in your account settings.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by jiliif:
To exercise any of these rights, please contact jiliif's Data Protection Officer at [email protected]. jiliif will respond to all data rights requests within fifteen (15) business days. We may need to verify your identity before processing your request.
The jiliif Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law and PAGCOR regulations governing online gaming. jiliif does not knowingly collect personal data from individuals under the age of 21.
If jiliif discovers or is notified that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete the personal data, and report the matter to PAGCOR as required by our regulatory obligations.
If you are a parent or guardian and believe your child under 21 has registered an account on jiliif, please contact us immediately at [email protected]. We will take prompt action to close the account and delete all associated data.
jiliif primarily stores and processes your personal data on servers located within or accessible from the Philippines. In certain circumstances, your personal data may be transferred to and processed by service providers located outside the Philippines — for example, cloud infrastructure providers or game content providers with servers in other jurisdictions.
Where such international transfers occur, jiliif ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to apply data protection standards equivalent to those required under the Data Privacy Act of 2012. jiliif will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without your explicit consent or a lawful basis under Philippine law.
The jiliif Platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies only to the jiliif Platform and does not cover the privacy practices of any third-party websites or services. jiliif is not responsible for the privacy practices or content of third-party sites.
We encourage you to review the privacy policies of any third-party services you access through or in connection with jiliif before providing them with your personal data.
jiliif reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. When material changes are made, jiliif will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect, where practicable.
The most current version of this Privacy Policy will always be available on this page, with the "Last Updated" date reflecting the date of the most recent revision. Your continued use of the jiliif Platform after any changes have taken effect constitutes your acknowledgment of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or jiliif's data processing practices, please contact our Data Protection Officer:
jiliif Data Protection Officer
Email: [email protected]
Live Chat: Available 24/7 inside your jiliif account dashboard
Response Time: Within 15 business days for data rights requests
Languages: English and Filipino
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. Information about the NPC and how to file a complaint is available through official Philippine government channels.